Collection of Small Packets and Parcels

In line with the Ministry of Health's directives in curbing the spread of COVID-19 in Brunei Darussalam, the Postal Services Department has re-examined the reservation slots for the collection of small packages and parcels at the Mail Processing Centre, MPC. By taking into account the time required in processing the collection of small packets and parcels, while at the same time controlling crowd gatherings, 60 new slots per day were added making a total of 150 slots per day. The new slots will be opened for bookings starting Wednesday, the 20th of October 2021.

The public is advised to check the slots from time to time through the QueUP mobile application. The Postal Services Department will continue to monitor and review the use of the application to further improve the quality of service, user experience and reduce waiting time according to the development of the COVID-19 situation. The use of the app is also convenient to the public through the management and control of customers who can wait their turn at the MPC lobby area.

Customers are also advised to go to 'www.post.gov.bn' or use the BruTrack mobile application to find out the status info on the items to be collected, or contact the Customer Service Centre at 238 0481 or via Whatsapp 871 1002 during office hours or email 'cscpost@post.gov'.

Source: Radio Television Brunei

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