DST Communications Sendirian Berhad has become the first company in Brunei to be awarded the prestigious ISO20000.
The award-giving ceremony was attended by Yang Berhormat Dato Seri Setia Doctor Awang Haji Mohd Amin Liew bin Abdullah, Second Minister of Finance as Chairman of DST. ISO-20000 is the international standard that helps organizations benchmark how they deliver and measure services, as well as assess service performances to attain and maximize customer satisfaction.
Since its establishment in 1995, DST had undergone major transformation of its mobile telephony service offerings to its customers. From its first analogue AMPS system to the digital 4G network, it has enabled the company to diversify its service offerings not only to consumers but also to the corporate community. Also present were Awang Haji Sofian bin Mohammad Jani, Acting Managing Director of the Brunei Investment Agency; and Awang Haji Suhaimi bin Haji Hussain, Chief Executive Officer of DST.
Source: Radio Television Brunei