New tool from Bakcell enabling customers to manage their balance

Bakcell, The First Mobile Operator and The Leading Mobile Internet Provider of Azerbaijan today launched a new toolbar which helps customers to manage their balance. With the help of its user-friendly interface MyBakcellim offers the below opportunities:

o Check, increase, control and manage balance;

o Subscribe to Internet packages and get information;

o Subscribe to SMS packages and get information;

o Change tariff and get information about it;

o Control bonuses and get information about them;

o Benefit from any other Bakcell services online

Upon opening a new webpage, the Bakcell logo appearing on the bottom right of the screen, clicking on the Bakcell logo (Star) provides a realtime overlay showing the status of the customer's account with Bakcell. Bakcell customers can see the name of the tariff plan they use with the tariff details; information about bonus minutes, SMSes and data bundles and active data bundles with remaining balance. Along with this, the Toolbar enables customers to change their tariff plans to a new one and make top-ups. With the multifunctional menu of MyBakcellim Toolbar it will be possible to subscribe to any bundle from Packages page.

"We, at Bakcell, always strive to make our customers' life easier, and that is why we introduce now the toolbar MyBakcellim", says Richard Shearer, Chief Executive Officer of Bakcell. "By using the toolbar our customers, who use mobile internet, will be able control their balance, see and easily select relevant tariff packages. We are confident that it will improve customer experience and put more control in the hands of our customers", added Mr. Shearer.

The Toolbar will appear on Bakcell subscribers' handsets' screen after page is fully loaded for 5 min before hiding. A new Toolbar's re-appearance timeout is 30 seconds.

Bakcell customers' handset browser should support Java (Chrome, Mozilla, IE and Safari). They can also use InBrowser MyBakcellim Toolbar. The new service will not appear on the websites with JAVA script errors. Bakcell subscribers will not be able to open the new toolbar on OperaMini browser. HTTPS (secured) websites also are not supported.

Among the new features of MyBakcellim Toolbar is a deactivation button that enables customers to unsubscribe from any bundle offered by Bakcell.

MyBakcellim Toolbar is a convenient service for Bakcell subscribers that enable them to have a simple and transparent experience in accessing Bakcell products, controlling minute usage and spending.

Bakcell, The First Mobile Operator and the Leading Mobile Internet Provider of Azerbaijan, offers a variety of products for modern mobile communications customers. Bakcell provides class leading 3G mobile internet experience in the country under the Sur@ brand name.

As one of the largest national non-oil investors, Bakcell today continues making large investments in the economy of Azerbaijan through its investments in state-of-the-art telecommunication technology and its people who service our customers.

Bakcell's network covers more than 99% of the population and 93% of the land area of the country (excluding occupied territories). Bakcell is a leader in innovation and it focuses on bringing the best of the mobile internet to Azerbaijanis through new partnerships and its Sur@ services.

For more information about Bakcell products and services, please visit www.bakcell.com or call 555.For press releases please see www.bakcell.com/az/news (or www.bakcell.com/en/news for press releases in English).

If you are not a Bakcell subscriber, but wish to find out about Bakcell and its services, please call 055 000 05 55.

Source: Trend

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